Shipping and Delivery Terms and Conditions
SACH - Struggle For Change website's shipping and delivery terms and conditions outline the process of how products (likely plants, seeds, or related items) are shipped and delivered to customers, including costs, timelines, and potential delays. These terms ensure a clear understanding between the seller and the buyer regarding the fulfillment of orders.
Shipping Costs:
Free Shipping:
Often, orders above a certain value (e.g., ₹1000 or ₹2990) qualify for free shipping.
Flat Rate Shipping:
A fixed shipping fee may apply to all orders or those below a certain value.
Shipping Costs Calculated at Checkout:
The shipping cost may be determined based on the destination and weight of the order.
Shipping Methods:
Courier Services:
SACH - Struggle For Change websites typically partner with established courier companies (e.g., Bluedart, DTDC, Shiprocket) for domestic and international shipping.
India Post:
Some websites also utilize India Post for shipping.
Cash on Delivery (COD):
This option allows customers to pay for their order in cash upon delivery.
Delivery Timelines:
Estimated Delivery Times:
Websites usually provide an estimated delivery time frame (e.g., 4-7 business days, 7-8 business days).
Order Confirmation:
Delivery times may start from the date of order confirmation.
Dispatch Time:
Orders are often dispatched within a specific timeframe (e.g., 24 hours, 2-3 business days) after confirmation.
Factors Affecting Delivery:
Delivery times can be impacted by public holidays, unforeseen circumstances, and the destination's location.
Tracking Information:
Customers usually receive tracking numbers and links to track their orders via email or SMS.
Order Management:
Order Cancellation:
Cancellation policies may vary, with some websites allowing cancellations before dispatch and others not accepting cancellations once an order is shipped.
Address Accuracy:
Customers are usually advised to provide accurate shipping addresses, including pin codes and contact numbers, to ensure timely delivery.
Non-Delivery:
If delivery attempts are unsuccessful, the package may be returned to the seller, and the customer may not be eligible for refunds.
Other Important Considerations:
COVID-19 Impact:
Some websites may acknowledge potential delays due to COVID-19 related restrictions.
Force Majeure:
Websites may not be held responsible for delays or non-delivery due to natural disasters, strikes, or other unforeseen events.
Changes to Shipping Policy:
Websites reserve the right to modify their shipping policies.
Contact Information:
Customers can usually reach the website for shipping-related queries through email or phone.